Software
Please review our return policy before purchasing any of Vose Software's software products.
Vose Software offers a detailed description of its software. Therefore, it is assumed that the buyer has reviewed their product of choice, has requested a demonstration of the product or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis. All software is non-refundable. We will, of course, nonetheless review return/refund requests on defective software. Vose Software guarantees the quality of all its software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user.
Please send all return/refund requests to returns@vosesoftware.com, as well as your reason for such request. A reply will be sent to you after it has been determined whether a return/refund is necessary. If it is determined that your product is defective, you must relinquish ownership of your license to qualify for a refund. This does not affect the limited warranty in our End-User Licence Agreement: if Vose Software cannot repair or replace defective software, it refunds the amount shown on your receipt or paid invoice.